Frequently Asked Questions
Find quick answers to the most common questions about Skynethic. From product details to shipping and returns, we’ve got you covered.
Frequently Asked Questions
How long does shipping take?
Our standard delivery time varies by country. Below are the estimated delivery timeframes:
📍 United States: 5-12 business days
📍 Canada: 5-9 business days
📍 United Kingdom: 6-10 business days
📍 Australia: 7-12 business days
📍 Germany: 6-10 business days
These timeframes include dispatch and transit times, but please note that delivery may be affected by customs processing, courier delays, or peak periods.
🚀 Once your order is shipped, you’ll receive a tracking link to stay updated on its journey!
💡 If you have any questions, feel free to contact our support team—we’re happy to help!
Tracking Your Order
Once your order has been dispatched, you can track its journey via our Track My Order page using your tracking number.
Does the bracelet actually glow?
Yes, in many cases, the bracelet emits a soft blue glow when your energy begins to align.
Some feel it as warmth or tingling. Some simply notice… something has shifted.
While not everyone sees the glow, most feel a change within 72 hours.
What’s your return policy?
We offer a 100-day Money-Back guarantee. If you’re not completely happy with your purchase, you can return it—no questions asked. We understand that you may need some time to decide on your purchase. You can return your order free of charge by contacting us at info@skynethic.com. Please ensure that your return meets the following conditions:
Return Conditions:
- Return Period: You can return your items up to 100 days after receiving your order.
- Product Condition:
- Packaging: Please return products in undamaged packaging (ideally the original shipping box).
- Damaged or Used Items:
- Returning Gifts with Purchase: If you return your entire order, please include any promotional gifts received. If the gift is not returned, the value of the gift will be deducted from your refund.
How to Start a Return:
Simply contact our support team at info@skynethic.com with your order number and the reason for your return. We’ll provide you with the next steps and a return label.
Additional Tip:
Always keep your shipping receipt until your return has been fully processed. This ensures we can assist you if there are any issues during the return process.
If you have any questions about your return or need assistance, our team is here to help! Reach out anytime at info@skynethic.com.
What can I expect to happen?
Many report feeling calmer, more open, or suddenly “clear.”
Others have seen deposits, reconnections, or unexpected opportunities appear within a few days.
We can’t promise what will show up, only that something does.
Payment & Security
What payment methods do you accept?
We accept Apply Pay, Google Pay, Shop Pay, credit cards (Visa, Mastercard, AMEX) and PayPal.
Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment details. Your information is never stored on our servers.
What happens if my payment fails?
After placing your order, you’ll usually see the purchase amount immediately deducted from your account. The payment reference often includes your order number. If you’re unsure about your order status, see which situation applies to you below:
1. Order Not Paid, Amount Not Deducted
If the payment hasn’t been processed, your order wasn’t successful. Don’t worry—you can place a new order, even if you’ve already received an order number.
2. Payment Processed, No Confirmation Email
You should receive your order confirmation within an hour of placing your order. If you haven’t received it, check your spam or junk folder. Still no confirmation? Contact us at info@skynethic.com, and we’ll assist you promptly.
3. Order Confirmation Received, No Shipping Update
You’ll receive shipping details, including tracking information, as soon as your order is dispatched. If you haven’t received this information within the expected timeframe, feel free to reach out to our team at info@skynethic.com.
If you have any questions or need further assistance, our support team is here to help! Contact us at info@skynethic.com for a quick resolution.
Shipping & Delivery
How long does it take for my order to arrive?
Our standard delivery time varies by country. Below are the estimated delivery timeframes:
📍 United States: 5-12 business days
📍 Canada: 5-9 business days
📍 United Kingdom: 6-10 business days
📍 Australia: 7-12 business days
📍 Germany: 6-10 business days
These timeframes include dispatch and transit times, but please note that delivery may be affected by customs processing, courier delays, or peak periods.
🚀 Once your order is shipped, you’ll receive a tracking link to stay updated on its journey!
💡 If you have any questions, feel free to contact our support team—we’re happy to help!
Tracking Your Order
Once your order has been dispatched, you can track its journey via our Track My Order page using your tracking number.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package in real-time.
Track My Order
Do you offer international shipping?
We currently ship to the following countries:
📍 Australia – 7-12 business days
📍 United States – 5-12 business days
📍 Canada – 5-9 business days
📍 United Kingdom – 6-10 business days
📍 Germany – 6-10 business days
These timeframes include dispatch and transit times, but please note that delivery may be affected by customs processing, courier delays, or peak periods.
🚀 Once your order is shipped, you’ll receive a tracking link to stay updated on its journey!
💡 We’re working on expanding to more locations soon—stay tuned! If you have any questions, feel free to contact our support team—we’re happy to help!
What happens if my package is delayed?
We’ll help you resolve it! Contact our support team at info@skynethic.com, and we’ll coordinate with the carrier to get your order to you ASAP.
Do I need to pay customs or duties?
For international orders, customs fees may apply based on your country’s regulations. You’ll be responsible for covering these costs.
My Order
I have not received an order confirmation, was my order successful?
Your order confirmation email should arrive within an hour of completing your purchase (make sure to check your spam or junk folder just in case). If you haven’t received it yet, don’t worry—check if the payment has been deducted from your account. If it has, your order is on its way! You can also find your order number in your payment reference.
Still no confirmation after a few hours? Let us know at info@skynethic.com, and we’ll step in to ensure your journey with Skynethic starts seamlessly. Your glow is our priority!
Can I change or cancel my order?
Yes, but only if it hasn’t shipped yet. Contact us ASAP at info@skynethic.com to request changes.
What if I entered the wrong shipping address?
Let us know immediately at info@skynethic.com. If the package hasn’t shipped, we’ll update the address for you.
What do I do if my order is damaged or incorrect?
Email us with photos of the issue, and we’ll send a replacement or refund right away.
Returns & Refunds
What’s your return policy?
We offer a 100-day satisfaction guarantee. If you’re not completely happy with your purchase, you can return it—no questions asked. We understand that you may need some time to decide on your purchase. You can return your order free of charge by contacting us at info@skynethic.com. Please ensure that your return meets the following conditions:
Return Conditions:
- Return Period: You can return your items up to 100 days after receiving your order.
- Product Condition:
- Packaging: Please return products in undamaged packaging (ideally the original shipping box).
- Damaged or Used Items: Unused and unopened products must be returned in their original condition to qualify for a full refund. Lightly used products may be eligible for a partial refund or store credit, depending on their condition upon return. If your product arrives damaged, you must contact us within 48 hours with photos, and we will issue a replacement or refund. For health and safety reasons, heavily used, opened, or nearly empty products cannot be returned. If you have any concerns, our customer support team is happy to assist you!
- Returning Gifts with Purchase: If you return your entire order, please include any promotional gifts received. If the gift is not returned, the value of the gift will be deducted from your refund.
How to Start a Return:
Simply contact our support team at info@skynethic.com with your order number and the reason for your return. We’ll provide you with the next steps and a return label.
Additional Tip:
Always keep your shipping receipt until your return has been fully processed. This ensures we can assist you if there are any issues during the return process.
If you have any questions about your return or need assistance, our team is here to help! Reach out anytime at info@skynethic.com.
How do I start a return?
Email us at info@skynethic.com with your order number and reason for return. We’ll guide you through the process and provide a return label.
Do you offer exchanges?
Yes! If you’d prefer to try a different product, we’ll happily exchange it for you.
When will I receive my refund?
Refunds are processed within 3-5 business days of receiving your return. The funds will appear in your account depending on your bank’s processing times.
Product Information
Does the bracelet actually glow?
Yes, in many cases, the bracelet emits a soft blue glow when your energy begins to align.
Some feel it as warmth or tingling. Some simply notice… something has shifted.
While not everyone sees the glow, most feel a change within 72 hours.
What are the crystals made of?
Each Spirit Bracelet is crafted with Lapis Lazuli and Sodalite, two stones known for energetic alignment, intuition, and emotional clarity.
They're ethically sourced and chosen for their resonance, not just their appearance.
How do I use it?
Just wear it.
There’s no ritual, journaling, or meditation required.
Most people begin simply by setting an intention silently, and letting the bracelet do the rest.
What can I expect to happen?
Many report feeling calmer, more open, or suddenly “clear.”
Others have seen deposits, reconnections, or unexpected opportunities appear within a few days.
We can’t promise what will show up, only that something usually does.
What if I’ve tried manifesting before and nothing worked?
That’s exactly why we created this.
The Spirit Bracelet isn’t about forcing belief, it’s about tuning your frequency.
If you’ve done the work but nothing landed… this helps open the door.
Sustainability
How is Skynethic reducing waste?
We use 100% recycled packaging, sustainably sourced ingredients, and partner with eco-conscious suppliers.
What’s your long-term sustainability plan?
Our goal is to become carbon-neutral by 2028 and expand our initiatives to support global reforestation and waste reduction.
Can I recycle your packaging?
Yes! All our packaging is designed to be easily recyclable.
Common Concerns
I’ve tried everything, will this really work?
That’s exactly who we created this for.
If you’ve journaled, meditated, stayed positive — and nothing shifted — you’re not alone.
The Spirit Bracelet doesn’t require belief.
It’s designed to help align your energy so the results you’ve been asking for can finally show up.
What if I don’t feel anything?
Most people feel something within 3 days, a warmth, a glow, a subtle shift.
But if you don’t, you're fully protected under our 100-Day Money Back Guarantee.
If it's not right for you, just reach out. No pressure. No judgment. No hassle.
What if I have questions not covered here?
Our support team is here for you! Email us anytime at info@skynethic.com.
Get in touch with us
Have questions, feedback, or need assistance? We’re here to help! Fill out the form below, and our team will get back to you within 24-48 hours.
